Qvasa provides a granular user permissions model that allows Owners and Admins to control access to different features based on their availability in an account. This guide explains how to manage permissions, what each permission does, and how to configure them for different users.
Overview of the Permissions Model
Permissions in Qvasa are divided into different categories. By default, Open Dashboard Permissions and Alerting & Monitoring Permissions are available out of the box. Other permissions are available only when the corresponding feature is enabled for the account.
Each user in Qvasa can have permissions toggled on or off, allowing for precise access control.
How to Assign Permissions
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Navigate to User Management
Go to the Settings section and click on Manage Account Members. -
Select a User
Click on the gear icon of the user you want to configure permissions for. The user details page will display their assigned permissions. -
Assign or Modify Permissions
Adjust the user’s permissions by toggling the relevant permissions on or off under the appropriate category. Hit Save.
Permission Categories and Descriptions
Below are the full list of permissions that can be enabled or disabled for users on the account:
1. Open Dashboard Permissions (Default)
Permissions related to open dashboards (dashboards available to all users).
- ✅ Can see all open dashboards
- ✅ Can be made an editor of an open dashboard
- ✅ Can create open dashboards
- ✅ Can edit all open dashboards
- ✅ Can change the account default dashboard
- ✅ Can destroy all open dashboards
2. Agent Dashboard Permissions (Requires Agent Performance Feature)
Controls access to agent-specific dashboards.
- ✅ Can see all agent dashboards
- ✅ Can be made an editor of an agent dashboard
- ✅ Can create agent dashboards
- ✅ Can edit all agent dashboards
- ✅ Can change the agent default dashboard
- ✅ Can destroy all agent dashboards
3. Private Dashboard Permissions (Requires Private Dashboards Feature)
Allows access to private dashboards (dashboards that are only visible to specific users).
- ✅ Can be added to a private dashboard
- ✅ Can be made an editor of a private dashboard
- ✅ Can create private dashboards
- ✅ Can make other access-type dashboards private
4. Dashboard External Link Permissions (Requires External Sharing Feature)
Controls whether a user can create public shareable links to dashboards.
- ✅ Can add externally shareable links to dashboards
5. Configurable Workflows Permissions (Requires Configurable Workflows Feature)
Allows managing configurable workflows in Qvasa.
- ✅ Can manage configurable workflows
6. Alerting And Monitoring Permissions (Default)
Controls access to alerting and monitoring features in Qvasa.
- ✅ Can see alert conditions and view incidents
- ✅ Can acknowledge alerting incidents
- ✅ Can edit existing alert conditions
- ✅ Can create alert conditions
FAQs
Who Can Manage Permissions?
Only Owners and Admins have the ability to assign or modify permissions for other users.
Are Permissions Account-Wide?
No, permissions apply to each user.
What Happens If a Feature Is Disabled?
If a feature (e.g., Agent Dashboards) is disabled, its corresponding permissions will be unavailable for all users.
Qvasa’s permissions model provides flexible and detailed access control to help organizations manage their teams efficiently. By understanding and configuring permissions properly, you can ensure the right users have the right level of access while maintaining data security and operational efficiency.
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